We make it easy to get in touch. Whether you would like to learn more about our products, need advice before placing an order or have a question about an existing purchase, our team is ready to help. Choose the contact method that suits you best.
General Enquiries
For product enquiries, order updates or general support, email us at:
info@splitbeancoffee.co.uk
We aim to reply to all messages within one working day.
Returns and Refunds
For questions about a return, refund or damaged item, please contact our returns team directly at:
returns@splitbeancoffee.co.uk
We aim to reply to all returns queries within one working day.
Call Our Team
If you would prefer to speak with someone directly, you can reach us on:
0191 491 1999
Office Hours
Monday to Thursday: 8:30am to 5:00pm
Friday: 8:30am to 1:30pm
Saturday: Closed
Sunday: Closed
Visit Us
We are always happy to meet customers in person. Visits are by appointment only so we can ensure the right member of our team is available to assist you properly.
To arrange a visit, call us on 0191 491 1999 or email info@splitbeancoffee.co.uk and we will be glad to book you in.
Our Address
Split Bean Coffee Company Limited
Unit 7, Douglas Court
Eleventh Avenue
Team Valley Trading Estate
Gateshead
NE11 0JY